Lisa Williams is Director of Housekeeping at The Grand, York, National Chair of the UK Housekeepers Association and a columnist for Housekeeping Today magazine. With over 35 years of experience in hospitality, she has led teams, supported openings and championed the contribution of housekeeping. Her achievements include being named Catey Housekeeper of the Year in 2023 and receiving a Lifetime Achievement Award in 2024. She was also awarded AA Housekeeper of the Year and worked at Kings College London during the Covid crisis. Lisa is passionate about developing leaders, sharing knowledge and creating opportunities for people to grow. Through mentoring, training and industry advocacy she works to raise standards and ensure housekeeping teams receive the recognition that they deserve.
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