Industry Panel: The Critical Nature of Large Venue Cleaning
Whether a 65,000 seater sports stadium, a concert venue or an event space such as Manchester Central, large venues pose specific challenges to cleaning, hygiene and FM teams. Can washroom supplies cope? Can we have it ready for occupation the following day? How do we keep occupants safe during their visit? All these factors and more present unique challenges to cleaning and FM teams operating in the high profile, fast paced world of large venue provision and this expert panel will discuss how these challenges are met and how expectations of both clients and visitors are exceeded.
Session Speakers
Jay Adderley leads the UK’s leading high-variable footfall cleaning company, CleanEvent Services, delivering services across major stadiums, arenas and events.
Starting as a cleaner at 20, he’s since overseen operations for the London Olympics, Formula One and Commonwealth Games. A chartered professional, he mentors future leaders and serves on the CSSA Northern Community Group.
Heather Andrews has 20 years’ experience in the cleaning industry. She first started at 16 cleaning tables in a shopping centre, progressing on to managed waste at the same shopping centre, eventually becoming a waste management supervisor.
She achieved her level 3 apprenticeship in Team Leading and Managing within this time. In 2021 Heather left her waste management supervisor job and started working for OCS as Deputy Venue Housekeeping Manager based at Manchester Central Convention Complex.
In 2023 Heather was promoted to Venue Housekeeping Manager (Contract Cleaning Manager), taking onsite control at Manchester Central for OCS. In 2025 Heather achieved her level 5 in Operational Departmental Manager apprenticeship.
Mark Dulson, Venue Presentation Manager at Aintree Racecourse, started his career in Tesco's before joining the cleaning industry just prior to Covid.
He has now successfully managed three Aintree Grand Nationals and just prior to the Manchester Cleaning Show, will have spent 6 weeks in Australia working on events such as the Australian Open, SCG Ashes test and New Years Eve on Sydney Harbour as part of an International Management Exchange Programme.
Adam Williams is the Facilities Manager at Co-op Live.
He is an experienced health, safety and facilities management professional with a passion for delivering an unrivalled experience in world-class stadiums and arenas.
Adam Williams, Managing Director & Co-Founder of The Green Block, is a commercially astute, versatile operational strategist and turnaround expert.
He combines elevated levels of commercial and accounting acumen, coupled with 30 years of operational delivery experience in heavily resourced, tight margined businesses. He has wide experience delivering cost saving, efficiency, business transformation, technology evaluation and vendor selection projects across the UK, Europe and the USA.
