Soo has worked in the cleaning and FM industry for over 30 years, working her way up from a cleaning operative in local schools when her children were little to her current position as Technical Director for Birkin Services. Soo first became associated with BICSc in 1992 when her then employer, OCS, placed her on a BICSc training course. In 2011 she was elected onto the BICSc Council. In 2015 Soo entered the Worshipful Company of Environmental Cleaners, becoming a Freeman of the City of London in 2016 and in 2021 became one of the first members of the Livery to be entered on to the Register as a Chartered Practitioner in Environmental Cleaning.
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