James Reynolds

Corporate Representative (BICs) and Head of Product and Performance (Cleaning) UK and Ireland (ISS)

BICs and ISS

James has worked in the cleaning and FM industry for over 30 years having held several senior operational and functional roles during his career. He spent the first 20 years within the aviation industry, initially with BAA, then for 15 years with Servisair holding various positions including Head of Health and Safety and Operations Director, before then moving to Inflight Cleaning Services as Operations Director in 2008. In 2012 James moved to his current employer, ISS Facilities Services, as Operations Director for the Transport Business and became Managing Director of the Cleaning and Transport Business, with over 8000 employees and a turnover of £175 million, in 2017. After a successful 4-year spell, James took on his new role as Director of Product and Performance, Cleaning Services for the UK and Ireland in January 2022, where he is responsible for the lifecycle management of cleaning products and services across the UK and Ireland.

James Reynolds will be speaking at the following sessions.

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