The Cleaning Show

The importance of practical training and assessment.

Thursday 26th March 12:30 - 13:00

The British Institute of Cleaning Science (BICSc) has been delivering practical training since the 1960s. This keynote will take a deep dive into the importance of practical training and assessment, and look at how it can benefit your organisation and, more importantly, your people. This presentation will also cover how training motivates and promotes experiential learning within your organisation. ‘What happens if I train them and they leave?’ Well, think about what happens if you don’t train them and they stay. BICSc will share a ‘train and retain’ ethos, and how training will have a positive effect on your company’s bottom line.

Speaker: Neil Spencer-Cook, Chief Operating Officer at BICSc

The importance of practical training and assessment.

From a financial director role, Neil Spencer-Cook joined the BICSc senior management team in 2015. He has a wealth of management expertise and has experience in hospitality and FM. Neil's passion is technology, especially when it can be used for efficiency purposes. He was the project lead on the creation of the soon to be released BICSc CPSS app.


Speaker: Michelle Iland, Marketing and Events Executive at BICSc

The importance of practical training and assessment.

Michelle Iland joined BICSc in 2014 and has a professional background in hospitality and senior executive support. Michelle’s passion for creativity, engagement and the BICSc Annual Awards has helped to create a clearer message of what BICSc is really all about. Michelle also works with the education sector delivering career advice and motivational sessions to local school children.


View the conference programme here