Denise Hanson, BICSc
Head of Technical Services at BICSc
Denise has worked in the cleaning industry since 1982, initially in the hotel sector as a trainee housekeeper. Roles since then have covered local government, contract cleaning, chemical and equipment sales, and specialist training and consultancy - all with a cleaning bias. Denise was a member of the council for the British Institute of Cleaning Science (BICSc) for many years and later served as national chairman until early 2017 when she joined the organisation as its technical manager.