Training and delivery styles for cleaning service providers.

Thursday 4th November 10:30 - 11:00

This presentation will cover the importance of training and look at the delivery methods that are available within the sector. Commercial cleaning providers will benefit from a holistic look at the various training options and their benefits - a real insight into what style of training could work best for your organisation. Some questions that will be answered include: whether you are an in-house provider or you have outsourced your training, is there a better option? Does your current training structure work for you and your team? Is your team motivated?

Speaker: Michelle Iland, Marketing & Events Manager at BICSc

Training options for modern cleaning providers

Michelle Iland joined BICSc in 2014 and since then her creative flair and passion for member engagement, the BICSc annual awards and the Institute’s magazine, The Standard, has helped to deliver a clearer and more down to earth message of what BICSc is about – membership, training, education, and standards. Michelle strongly believes that investing in training is the only way to achieve your company goals across the board.


Speaker: Neil Spencer-Cook, COO at BICSc

Training options for modern cleaning providers

From a financial director role, Neil Spencer-Cook joined the BICSc senior management team in 2015. He has a wealth of management expertise and has experience in hospitality and FM. Neil's passion is technology, especially when it can be used for efficiency purposes. Neil was the project lead on the creation of the BICSc CPSS assessor app and, more recently, delivered the Virtual Training Platform - to date over 5000 candidates have registered.


View the conference programme here

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