Buyer beware: the rise of unscrupulous traders …and how to spot them
Thursday 4th November 11:00 - 11:30
Demand for cleaning and hygiene products, including hand sanitisers, gloves, soft tissue, and aprons soared during the coronavirus pandemic. The unscrupulous have made the most of the opportunity. They created businesses overnight, claiming expertise, knowledge and product excellence. It’s not acceptable under normal circumstances. In the context of the pandemic, these claims put people at risk. The challenge for buyers is to differentiate between the unscrupulous but apparently credible companies and those trading ethically. Lorcan Mekitarian will use examples of unscrupulous behaviour to help buyers understand the challenges and learn the questions they need to ask to make sure they get products that are fit for purpose. Biography:
Speaker: Lorcan Mekitarian, Chair at CHSA
Lorcan Mekitarian is chair of the Cleaning & Hygiene Suppliers Association (CHSA). Representing manufacturers and distributors supplying cleaning and hygiene products, the CHSA’s priority is to maintain and enhance standards on quality, ethics and sustainability. Lorcan is at the heart of the Association’s determination to challenge unscrupulous traders who have attempted to profiteer from the pandemic. Lorcan is also sales director at Berry bpi.